Here at Mustard (“WE”), we take your privacy seriously and are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter.
Here you’ll find information on how we treat data that we collect from visitors to our website, when someone submits a contact form or when someone subscribes to our newsletter.
Your personal data – what is it?
Identification can be by the information alone or in conjunction with any other information in our possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (GDPR).
Visitors to our Website
We collect information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry and exit points and the number of page views).
We do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone.
We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.
You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
When You Contact Us Via Our Contact Forms
The personal information we collect might include your name, phone number, email address, IP address, and information regarding what pages are accessed and when.
When you use our contact form the information submitted emailed to us so that we can correspond with you. Your personal data will be stored in the website’s database. Your data is encrypted with the Gravity Forms Encrypted Fields plugin before it is saved to the database.
We store your data on our website database so that if an email doesn't get through we can check the website and access the request to ensure we don't miss any enquiries or leads.
Security
Data Retention
This website and its database are automatically backed up every day using a third party service ManageWP. Backups are stored for 90 days in the EU Region.
Buying via our click and collect service
Our website has HTTPS encryption via a Let's Encrypt SSL certificate to ensure any data passed between your browser and the web server (where this website is hosted) is encrypted.
Payment is securly processed via Stripe or PayPal depending on which option you choose at the checkout.
When you submit an order your data will be stored in the website database and also on Restropress apps and desktop apps that we use on devices in our stores to manage orders. This is so we can track and process orders and keep you informed via automated emails of the order status.
If you select the 'create an account' option during the checkout process you can login to your account here. You can edit your details here.
You can delete your account by emailing info@thisismustard.co.uk and requesting that we delete your account.
Change of Ownership
Client data may be physically or electronically transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, for the sole purpose of continuing the operation of the Service, and only if the recipient of the client data commits to a privacy notice that has terms substantially consistent with this privacy notice.
Links to Other Web Sites
Cookies
They make it easier for you to maintain your preferences on our website.
A cookie often includes a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using the website.
Use of Cookies
Any cookies that may be used on this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer, you can refuse all cookies by clicking Tools ⇒ Internet Options⇒ Privacy ⇒ Block all cookies, then use the sliding selector.
Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
Types of cookies that may be used during your visit to the website are listed below:
| Cookie Name | Type | Expiration | What It Does |
|---|---|---|---|
| PHPSESSID | Strictly Necessary | no timed expiry | The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On this website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed. |
| __stripe_mid | Strictly Necessary | 1 year | A token set by Stripe (payment provider) to facilitate the payment of online orders. |
| __stripe_sid | Strictly Necessary | 30 minutes | A token set by Stripe (payment provider) to facilitate the payment of online orders. |
| privacy_embeds | Strictly Necessary | 30 Days | Used to manage third party content |
| _ga | Tracking | 2 years | Used to distinguish users. |
| _gid | Tracking | 24 hours | Used to distinguish users. |
| _gat | Tracking | 1 Minute | Used to throttle request rate.More info. |